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Welcome to Alneed online

Return Policy

At Alneed, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.
Products with quality problems
We guarantee all of our products against material and workmanship defects within the warranty period,the warranty period is 15 days. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, We will be responsible for all shipping fees.

What items are returnable?
   
    Within 15 days of receipt of your shipment
    In original condition
    Unwashed and Unworn
    In the original packaging
How do I return ?===> CLIKE HERE

  1. Enter your order number and email address in the fields and click Find Your   
   Order
  2. Follow the screen instructions and select the items you want to return
  3.You will get a confirmation email with shipping guidelines

What items are non-refundable?

    Free gifts or promotional items

Are there any charges for return?

    There is no charges for return
    Original shipping charges is non-refundable
    You are responsible for return shipping charges
 
How soon will I get my refund?

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.

Still have questions? Email us at service@alneed.com with your full name, order number and we will get back to you shortly.
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